fg66m Privacy Policy
Your privacy matters to fg66m. This policy explains exactly what data we collect, why we collect it, and how we keep it safe.
Our Commitment to Your Privacy
fg66m operates as Bangladesh's trusted online gaming destination, and we understand that the personal information you share with us is sensitive. This Privacy Policy ("Policy") describes how fg66m collects, uses, stores, shares, and protects personal data provided by users of the fg66m platform — including the website, mobile interface, and all associated services. By registering an account or using fg66m in any capacity, you confirm that you have read and understood this Policy.
This Policy applies to all users of fg66m regardless of their location. We may update this Policy from time to time. Any material changes will be communicated by updating the effective date shown above and, where appropriate, by notifying registered users directly. Your continued use of fg66m after any update constitutes your acceptance of the revised Policy.
Your Consent
By accessing fg66m, submitting a registration form, or making a deposit, you provide your informed consent to the collection and use of your personal data as described in this Policy. You may withdraw your consent at any time by contacting our support team, subject to any legal retention obligations fg66m is bound by.
Your Privacy at a Glance
Key principles that govern how fg66m handles your personal data.
SSL Encryption
All data in transit is protected by SSL/TLS encryption.
No Third-Party Sales
fg66m never sells your personal data to third parties.
Transparent Use
We only use your data for purposes clearly stated in this Policy.
No Spam
Marketing communications are opt-in only and can be withdrawn at any time.
Right to Correct
You may request correction of inaccurate personal data we hold about you.
Right to Delete
Subject to legal obligations, you may request deletion of your personal data.
1Information We Collect
fg66m collects personal data that you provide to us directly and data that is generated automatically when you use the platform. The categories of personal data we collect are set out below. We collect only the data that is necessary for the purposes described in this Policy.
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless you voluntarily provide such information to our support team in the context of a responsible gaming request (for example, medical documentation to support a self-exclusion request). Such data is handled with heightened care and deleted once the request has been processed.
2How We Use Your Information
fg66m uses the personal data we collect for the following purposes. We process personal data only where we have a valid lawful basis for doing so, as described in Section 3 of this Policy.
- Account management — to create and maintain your fg66m account, authenticate your identity at login, process your deposits and withdrawals, and provide you access to games and other platform features.
- Identity and age verification — to comply with our age-restriction policy (21+ only) and to conduct KYC checks that verify your identity before processing significant withdrawals or in response to regulatory requirements.
- Fraud prevention and security — to detect, investigate, and prevent fraudulent transactions, bonus abuse, money laundering, collusion, and other prohibited activities. Usage and technical data are used by our automated monitoring systems for this purpose.
- Responsible gaming — to monitor gaming patterns that may indicate problem gambling, to apply deposit limits, session controls, or self-exclusion measures requested by you, and to fulfil our responsible gaming obligations.
- Customer support — to respond to your queries, complaints, and support requests. Records of support interactions may be retained to improve service quality and as evidence in the event of a dispute.
- Marketing and promotions — to send you promotional offers, bonus notifications, and platform updates, where you have opted in to receive such communications. You may unsubscribe from marketing communications at any time by contacting support.
3Legal Basis for Processing
fg66m processes your personal data only where it has a lawful basis to do so. The legal bases we rely on are as follows:
- Contractual necessity — processing required to fulfil the contract between you and fg66m (account registration, payment processing, game access). Without this data, we cannot provide the service you have requested.
- Legal obligation — processing required to comply with applicable law, including anti-money laundering requirements, age verification obligations, and responses to lawful requests from regulatory authorities.
- Legitimate interests — processing for fraud prevention, platform security, and the improvement of our services, where such processing does not override your privacy rights and reasonable expectations.
- Consent — where we rely on your consent to send marketing communications. You may withdraw consent at any time by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of prior processing.
4Sharing Your Information
fg66m does not sell, rent, or trade your personal data to any third party. We share your personal data only in the limited circumstances described below, and only to the extent strictly necessary for each purpose.
- Payment service providers — bKash, Nagad, Rocket and Upay receive the minimum transaction data necessary to process your deposits and withdrawals. Each provider operates under its own privacy policy and is responsible for its own data handling practices.
- Game providers — Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and other licensed game studios receive session identifiers and bet data required to operate game sessions. They do not receive your full personal profile or payment details.
- Legal and regulatory authorities — fg66m will disclose personal data to law enforcement, government bodies, or regulatory authorities where required to do so by applicable law, court order, or other lawful mandatory process.
- Service providers — IT infrastructure providers, hosting services, and analytics partners who process data strictly on fg66m's behalf under data processing agreements that prohibit independent use of your data.
We Never Sell Your Data
fg66m does not participate in data brokerage, data marketplaces, or any commercial arrangement in which your personal information is exchanged for financial consideration with a third party that has no direct service relationship with fg66m.
5Cookies and Tracking Technologies
fg66m uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session, and analyse how the platform is used. Below is a summary of the main types of cookies we use.
- Essential cookies — strictly necessary for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. Essential cookies cannot be disabled without breaking core platform functionality.
- Analytics cookies — used to understand how users interact with fg66m, which pages are visited most frequently, and where users drop off. This helps us improve the platform experience. Analytics data is aggregated and does not identify individual users.
- Preference cookies — used to remember your language, display preferences, and other settings between sessions so that you do not need to re-configure the platform on every visit.
Most browsers allow you to control cookies through their settings. Please note that disabling essential cookies will impair or prevent your ability to use fg66m. To manage cookies, refer to your browser's help documentation. fg66m does not currently respond to "Do Not Track" browser signals, as there is no universally accepted standard for how these signals should be interpreted.
6Data Retention
fg66m retains personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law. The following general retention principles apply: account data and transaction records are retained for a minimum of five years following account closure to comply with anti-money laundering and financial record-keeping requirements; KYC documentation is retained for the same minimum period; support correspondence is retained for three years; analytics and usage data is retained in aggregated, anonymised form indefinitely and in identifiable form for no longer than 24 months.
When personal data is no longer required for retention, fg66m will securely delete or anonymise it. Deletion requests submitted by users (see Section 7) will be honoured subject to any overriding legal retention obligations. Where fg66m is legally required to retain data beyond your deletion request, we will inform you of the applicable retention period.
7Your Privacy Rights
As a user of fg66m, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team using the details in Section 11. fg66m will respond to all valid rights requests within a reasonable timeframe.
- Right of access — you may request a copy of the personal data fg66m holds about you. We will provide this in a structured, commonly used format within a reasonable period of your request.
- Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. We will action valid rectification requests promptly.
- Right to erasure — you may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw your consent and no other legal basis for processing exists. This right is subject to legal retention obligations.
- Right to object to marketing — you may object at any time to the processing of your personal data for direct marketing purposes. Once you object, fg66m will cease sending you marketing communications immediately.
- Right to data portability — where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request that we provide your personal data in a machine-readable format so that you can transfer it to another service provider.
fg66m will not charge a fee for handling rights requests unless the request is manifestly unfounded or excessive. We may request proof of identity before processing a rights request to ensure that personal data is not disclosed to an unauthorised person.
8Data Security
fg66m implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, access controls that restrict personal data access to authorised personnel only, regular security assessments, and incident response procedures.
While fg66m takes all reasonable precautions to secure your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying fg66m immediately if you suspect any unauthorised access to your account. fg66m will notify you if a data breach occurs that is likely to result in a high risk to your rights.
9Children and Minors
fg66m is strictly for adults aged 21 and above. fg66m does not knowingly collect personal data from any person under the age of 21. If fg66m becomes aware that it has inadvertently collected personal data from a minor, all such data will be deleted immediately and any associated account will be closed. If you are a parent or guardian and believe that a minor has registered on fg66m without your knowledge, please contact our support team immediately at [email protected] so that we can take appropriate action.
10Changes to This Privacy Policy
fg66m reserves the right to update or amend this Privacy Policy at any time. When we make changes, we will revise the effective date shown at the top of this page. Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will take reasonable steps to notify registered users directly, such as by sending an in-platform notification.
Your continued use of fg66m after the publication of any revised Privacy Policy constitutes your acceptance of the updated Policy. We encourage you to review this page periodically. If you do not agree with any update to this Policy, you must stop using fg66m and may request account closure by contacting our support team.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy concern, please contact the fg66m support team. We aim to respond to all privacy-related inquiries within 5 Bangladesh Standard Time (UTC+6) business days of receipt.
Privacy Support Contact
[email protected] — plain text only, not a clickable link. Our team handles all data rights requests and privacy queries with priority, typically responding within 24 hours during Bangladesh Standard Time business hours.
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